
The paradox of e-mail communication
E-mail offered the hope of instant communications. It also offered the advantage of asynchronous communications – the sender and receiver don’t have to be directly

E-mail offered the hope of instant communications. It also offered the advantage of asynchronous communications – the sender and receiver don’t have to be directly
In my previous article I argued that from a societal perspective (and that’s pretty broad!) there is a need to facilitate and promote Stage 4
Admittedly my perspective may be skewed by my location – I’m in Ottawa, surrounded by abstract public servants, or self-important technology (especially software) companies. They
Much has been written, or talked about, when it comes to the latest generational cohort, much of it misplaced, in my view. Still we generally
As with many things in life we all have to manage a balance between politeness and honesty. Such balances will be personal to us and
The reason for using tact and diplomacy in communications – being polite so as not to offend – is to avoid adverse social consequences. But
A ‘faux pas’ (from French meaning ‘false step’) is usually an accidental, or unintentional, breach of socially accepted norms, manners or etiquette. Naturally, communicating with
Most people prefer to talk than to listen – which is why listening is so hard. Even so, getting your message across is about getting
We are all capable of listening effectively in different situations and to different people. Listening effectively is, however, an active process – something we have
Attentive listening requires both cognitive and emotional processing: active listening and empathetic listening. Unfortunately, most of us aren’t very good at either one! Active Listening
There are two components to effective communications: Listening and Messaging. Just as there are two parties to every communications event, both are necessary for a
“Tact is the art of making a point without making an enemy.” – Isaac Newton “Diplomacy is the art of letting somebody else have your
Effective communication, especially listening, is something everybody knows is important. Amazing how ‘everybody’ doesn’t do it. This series of articles is about the obvious; so
Elisabeth Kubler-Ross in her book On Death and Dying brought into the modern lexicon the notion that when people are first told that they have
It’s not their fault. They never claimed to have e.s.p. and the ability to forecast spring, or anything else. They were forced into it by
This series has hardly been the last word on overcoming procrastination but maybe it gave you a couple of insights, and more importantly some inspiration.
Despite my earlier diatribe against positive self-talk in the shallow Anthony Robbins style, it has its place if framed properly. Cognitive Therapy can help us
Procrastination can be defined as one’s voluntary delay of an intended course of action despite being worse off as a result of that delay. A
There are a lot of ‘motivational speakers’ out there from the Anthony Robbins School of Positive Self-Talk – Awaken the Giant Within – who first
Being an optimist – or more accurately perhaps, having an optimistic thinking style when things are going alright – is one thing. Learning how to
Turns out people who have high levels of Self-Efficacy and Self-Leadership (which includes Personal Goal Setting, Positive Self-talk, Self-Monitoring, and Self-reinforcement) have much less difficulty
I said in On Procrastination Part 1 that people are concerned with self-esteem and so worry about being judged, and in particular about being judged
I’m not a psychologist, but … As an executive coach many of my clients raise this issue of procrastination as one of 2 – 3
Drive Theory of motivation (Lawrence and Nohria) provides a lot of insight into what ultimately affects a satisfactory career.
Career satisfaction is highly related to the notion of utilizing our best talents in the pursuit of authentic happiness (Martin Seligman)
In my earlier blog review of his book, The Luck Factor, Richard Wiseman said that you too can train yourself to be a luckier person.
A summary of Richard Wiseman’s book, The Luck Factor with some commentary by Doug Jordan.
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